Terms & Conditions

1. Introduction
Welcome to Mega Alpha, a unified digital platform that includes Mega Store (Marketplace), Mega Ads (Classifieds), and Mega Fix (Maintenance Booking). By using our platform, you agree to these terms and conditions.

2. Account Registration
Users must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

3. Platform Usage
You may use the platform to browse, purchase, post ads, or book services, in accordance with applicable laws. Misuse, abuse, or illegal use will result in account suspension or termination.

4. Seller and Service Provider Responsibilities
Vendors and service providers are responsible for the accuracy of their listings, timely fulfillment of orders, and quality of services delivered to customers.

5. Payments and Transactions
All transactions on Mega Alpha must go through our secure payment system. We are not responsible for external transactions or disputes arising outside the platform.

6. User Content
Users are solely responsible for the content they post (ads, listings, etc.). Content must not violate laws, copyrights, or community guidelines.

7. Limitation of Liability
We are not liable for any direct or indirect loss resulting from use of the platform, including service interruptions or third-party actions.

8. Amendments
We reserve the right to update these terms at any time. Users will be notified of changes and continued use implies acceptance.

9. Mega Store Marketplace Specific Terms
This cancellation policy outlines the guidelines and procedures related to canceling orders or services on Mega Alpha platform. Please read this policy carefully before making any purchase. By using our platform and making a purchase, you agree to comply with this policy.

Order Cancellation by Users:
Users may request cancellation within a specified timeframe depending on product or service type. To initiate cancellation, users must contact the seller directly through our platform and follow their cancellation instructions, if any.

Seller’s Right to Cancel Orders:
Sellers reserve the right to cancel orders in cases such as product unavailability, pricing errors, or violation of their terms. Users will be notified immediately and any paid amount will be refunded per the seller’s refund policy.

Refund Process:
Refunds, if any, will be processed according to the seller’s refund policy. Users should review this policy before purchasing, as it may include specific conditions or non-refundable items.

Cancellation Fees or Penalties:
Some sellers may impose cancellation fees or penalties. Users should check the seller’s terms to know if fees apply.

Modification or Termination of Services:
Mega Alpha reserves the right to modify or terminate any part of our services, including cancellation policies, at any time without prior notice.

Disputes:
In case of disputes regarding cancellations or refunds, users are encouraged to resolve issues directly with the seller. Mega Alpha may mediate but is not responsible for outcomes.

Seller Agreement:
This agreement sets terms for sellers listing products on Mega Alpha. By listing, you agree to comply.

Product Listing:
You warrant legal right or authorization to sell your products and agree to provide accurate product information.

Seller Responsibilities:
Accurate representation and description, timely response to inquiries, and continuous updating of product information.

Pricing and Payments:
You set your prices. Mega Alpha facilitates payments, deducting applicable fees per platform policy.

Product Delivery and Fulfillment:
You are responsible for proper packaging and delivery.

User Satisfaction and Disputes:
Good faith efforts to resolve disputes are required. Mega Alpha may assist but holds no responsibility for results.

Intellectual Property:
You retain IP rights; users may not copy, modify, or distribute products without permission.

Termination:
You may terminate by removing products. Mega Alpha may suspend or terminate your account for violations.

Changes to Terms:
We may update terms anytime, effective upon posting.

Privacy Policy:
Please review our privacy policy on how we collect, use, and protect your data.

Contact Us:
For questions, please reach out via our platform channels.